Complaints

 

At Alison Ebanks Counselling we are committed to providing the best possible service. If Client’s have any concerns or complaints, we encourage you to contact us directly via email, so we can address them promptly.  If a client feels their complaint has not been resolved adequately, they may contact The British Association for Counselling and Psychotherapy for further guidance.  Their details are as follows:

 

Website:         https://www.bacp.co.uk

Email:             bacp@bacp.co.uk

Mail:                BACP

                        15 St John’s Business Park

                        Lutterworth

                        Leicestershire, LE17 4HB

                        UK